Policies

AODA:

The three Northern Networks (Literacy Network Northeast, Literacy Northwest, and The Mid-North Network for the Coordination and Development of Adult Learning) believe that everyone should have an equal opportunity to learn.  We are committed to treating all clients and learners in a way that allows them to maintain their dignity and independence.  The Northern Networks are committed to making all reasonable efforts to meet the needs of clients and learners with disabilities in a timely manner in accordance with the Accessibility of Ontarians Disabilities Act.  For more information about each networks’ AODA policy, please contact them directly.

 

PRIVACY:

Privacy is very important to the Northern Networks.  The three Northern Networks are committed to respecting the privacy of all its members and staff.  We are dedicated to ensuring appropriate measures and safeguards are in place to protect personal information.

The Northern Networks website contains links to third-party websites, who have their own separate and independent privacy policies.  The Northern Networks cannot be held responsible or liable for these linked sites.  For more information about each networks’ privacy policy, please contact them directly.

  

CUSTOMER SERVICE/ COMPLAINTS/ RECEIVING FEEDBACK:

The Northern Networks are committed to improving our services to customers and welcome feedback.  Any feedback or complaint received will be responded to in a prompt manner.  We welcome and encourage feedback on our website, professional development sessions, meetings and webinars.  This is valuable and necessary so we can deliver activities that are user-friendly and beneficial to you.  For more information about each networks’ customer service policy, please contact them directly.

 

SPAM:

The Northern Networks are committed to comply with the Canadian Anti-Spam Legislation (CASL), as it became law on July 1, 2014.  For more information about each networks’ spam policy, please contact them directly.